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Privacy Policy

We are committed to protecting your privacy

The information we collect about you helps us to clarify your needs so we can look after you better. We use this information to personalize your experience when you visit us but we do not sell this information to any other party.

Privacy Notice

Virtual Assist Limited Privacy Notice

Your privacy is important. This privacy notice document describes in detail the types of personal information is collected and recorded by us and how we use it. If you have any questions regarding this policy please contact us.

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, phone number and email address.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy notice or by specific explanation texts displayed prior to the Data collection.

The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

All Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact us.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide Virtual Assist Limited.

Methods of processing

Virtual Assist Limited processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to Virtual Assist Limited in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from Virtual Assist Limited at any time.


The Data is processed at Virtual Assist Limited operating office and in any other places where the parties involved with the processing are located. For further information, please contact Virtual Assist Limited.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that Virtual Assist Limited suspend or remove the data.

The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics and Contacting the User.

The Personal Data used for each purpose is outlined in the specific sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services: Analytics and Contacting the User.

Legal action

The User’s Personal Data may be used for legal purposes by Virtual Assist Limited, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.

The User declares to be aware that Virtual Assist Limited may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy notice, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

Information not contained in this notice

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to Virtual Assist Limited at the contact information set out above.

This Application does not support “Do Not Track” requests.

To determine whether any of the third party services it uses honour the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy notice

Virtual Assist Limited reserves the right to make changes to this privacy notice at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the notice, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy notice applies to all Personal Data the Data Controller has about Users.

Contacting us

Virtual Assist Limited welcomes your comments regarding this Privacy Notice. If you have any questions about this Privacy Notice and would like further information, or want to make a complaint, please contact us.

Terms of Service

Virtual Assist Limited Terms of Service


By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Virtual Assist Limited’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

– Modify or copy the materials;

– Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

– Attempt to decompile or reverse engineer any software contained on Virtual Assist Limited’s website;

– Remove any copyright or other proprietary notations from the materials; or

– Transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Virtual Assist Limited at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


The materials on Virtual Assist Limited’s website are provided on an ‘as is’ basis. Virtual Assist Limited makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Virtual Assist Limited does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


In no event shall Virtual Assist Limited or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Virtual Assist Limited’s website, even if Virtual Assist Limited or a Virtual Assist Limited authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on Virtual Assist Limited website could include technical, typographical, or photographic errors. Virtual Assist Limited does not warrant that any of the materials on its website are accurate, complete or current. Virtual Assist Limited may make changes to the materials contained on its website at any time without notice. However, Virtual Assist Limited does not make any commitment to update the materials.


Virtual Assist Limited has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Virtual Assist Limited of the site. Use of any such linked website is at the user’s own risk.


Virtual Assist Limited may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New Zealand.

Returns/Refunds Policy

Virtual Assist Limited Returns/Refunds Policy

Thank you for shopping with Virtual Assist Limited. Please read this policy carefully. This is the Refund/Return Policy of Virtual Assist Limited.

Digital products: 

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Unless otherwise stated on a specific product’s sales page, if you’ve been unable to download a digital product and we haven’t been able to rectify the problem we will issue a refund when you request it by contacting us here.

Workshops & Cancellation Policy:

Workshops will be cancelled 5 days prior to the event if there is low enrollment at the time. When a workshop is cancelled, participants will be notified immediately and will receive a complete refund of all workshop fees. Transfer and cancellation policies would apply to the new site location.

If you are unable to attend a workshop, you may transfer your registration to a suitable participant at any time for no additional cost. Please notify us of any changes as early as possible. If you wish to cancel your registration completely, we require a min. of 5 days notice for a full refund to be issued – alternatively, we will allow the ticket purchased to be used for another event/service provided by Virtual Assist Limited (within a 6 month period).

Our Services


Saving you time and money by processing your paperwork

Business Systems Setup

Streamlining your internal systems so you work smarter consectetur

Social Media Management

Helping you advertise your business through social media

Project Management & Estimating

Helping you advertise your business through social media


We upskill your team by training your team how to use your systems effectively

Website Design

We will design you a website that suits your business needs and maintain it through hosting